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Student Computing Handbook Computer Standards PC Purchases-FacStaff Wireless Network Scanning Etiquette PC Purchases-Students

General

Use the same concepts you already know about respect and courtesy. Let common sense and past experience with telephones, the US Mail, and personal interaction, etc. guide you in your useage of electronic communications and equipment.

Email Etiquette

• Avoid using ALL CAPS
  this is the written form of SHOUTING
  
  
• Be clear and to the point
  Respect the schedule of others and -- get to the content!
  
  
• Avoid using "REPLY ALL" unless valid.
  Give thought as whether the entire distribution list wants to read a response. Use REPLY (to sender only) unless all recipients really have a need to know.
  
  
• Steer clear of jokes, sarcasm, etc. in electronic messages
  Humor in written form is not always interpreted as it was intended. Why take the risk?
  
  
• Nix the chain letters!
  In the "olden days" they were called chain letters. Now we call 'em SPAMMING (generaly thought of as unsolicited, mass mailings). Useless words intended to inflict fear on multiple recipients "send this letter to 10 others to avoid imminent death", or to solicit funds "simply send a dollar to the top three names on the list and send this to 100 of your closest friends..."
  
  

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What is a chain letter?
According to CIAC (Computer Incident Advisory Capability - "(Chain letters usually do not have the name and contact information of the original sender so it is impossible to check on its authenticity. Legitimate warnings and solicitations will always have complete contact information from the person sending the message and will often be signed with a cryptographic signature, such as PGP to assure its authenticity."

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• Attachments
  REWORD....don't send attachments to large groups of people
  
  
• Be organized for clarity
  use outlines, paragraphs, etc. to organize text in your email just as you would a letter or paper
  
  
• virus, email hoaxes - rather than forwarding email virus warnings to everyone on your mailing list, simply forwrad to your system administrator...or just delete them.
  
  

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What if I get such an email?
According to CIAC (Computer Incident Advisory Capability - "...do not circulate it to others. Instead, send the warning to your computer security manager . . . and let them validate it. When in doubt, do not send it out to the world."

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• unsolicited, annoying, or obscene electronic messages should not be sent. Period.
  
  

SHARED RESOURCES:

• Don't be a hog
  Give others a fair chance to use the resources. Each user has the same right to the resources. Be considerate of others and avoid "hogging". This includes individual computers, printers, shared drive space, paper, etc. If possible, limit the amount of data you keep on a shared system (like email). Hints for reducing email space are available for your use.
  
  
• Replenish what you use
  If you print large quantities -- replenish the depleted paper supply.
  
  
• When retrieving your print job, leave other print jobs in order and easily accessible