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The Olin mail server does not accept email for delivery outside of Olin's email system (relaying) unless certain conditions are met. This helps to ensure that someone cannot use our mail server to send SPAM and try to hide their identity. It will also prevent a worm or virus on a PC from using our mail server to distribute itself. Mail will be accepted for relay only if the sender is authenticated with a valid username and password. Relay from the Olin modem bank was restricted in January 2004, and relay from local Olin networks was restricted in February 2004.
The table below summarizes the clients, platforms on which they run, and whether they support authentication. If your client is not listed, please let use know, and we will try to check for compatibility. If your software is listed and does not support authentication, we strongly encourage you to upgrade or switch to one of the other programs. Instructions are provided on how to modify your configuration to support authentication.
A list of Frequently Asked Questions (FAQ) is available.
Note: If you are using Microsoft Outlook (any version) with the Exchange Server service, you are not affected by this change. Only users of Internet email clients are affected
Software Version Platform Supports SMTP
AuthenticationRequired Action Eudora 4.3 and above (All modes) Windows Yes Instructions MacOS Yes Instructions Eudora Pro 4.x Windows No Free upgrade to Eudora 4.3
in Paid Mode (No Ads)MacOS No Free upgrade to Eudora 4.3
in Paid Mode (No Ads)3.x or Earlier Windows No Free upgrade to Eudora 4.3
(Light or Sponsored Mode)Mac OS No Upgrade to Eudora 4.3
(Light or Sponsored Mode)Eudora Light Any Windows No Free upgrade to Eudora 4.3
(Light or Sponsored Mode)MacOS No Free upgrade to Eudora 4.3
(Light or Sponsored Mode)Netscape Communicator 4.7 Windows Yes Instructions MacOS Yes Instructions Outlook using Internet Mail Service Any Windows Yes Instructions Outlook Express 5.x & 6.x Windows Yes Instructions MacOS No Free download of Eudora 4.3 Instructions
Eudora 4.3 and above for Windows
- Start Eudora
- From the Tools menu, select Options
- In the dialog box that appears, highlight the Sending Mail icon.
- Make sure the Allow authentication box is checked
- Click the OK button to save the changes.
Eudora 4.3 for MacOS
- Start Eudora
- From the Special menu, select Settings
- In the dialog box that appears, highlight the Hosts icon.
- Make sure the Allow Authentication box is checked
- Click the OK button to save the changes.
Netscape Communicator 4.7 for Windows and MacOS
- Start Messenger (Windows) or Communicator (MacOS)
- From the Edit menu, select Preferences
- In the dialog box that appears, highlight the Mail Servers item under Mail & Newsgroups in the list on the left
- Enter your username in the field Outgoing mail server user name
- Click the OK button to save the changes.
Outlook
- Start Outlook
- From the Tools menu, select Services
- In the dialog box that appears, highlight the Internet Email service and click Properties
- Select the Servers tab
- Make sure the My server requires authentication box is checked
- Click the OK button to save the changes to the Internet Mail Service.
- Click the OK button to save the changes to the Outlook profile.
- You will need to restart Outlook for the changes to take effect.
Outlook Express 5.x & 6.x for Windows
The steps listed below require that you have Outlook Express already configured for your mail account. Please see Outlook Express Configuration for complete instructions to setup Outlook Express.
- Start Outlook Express
- From the Tools menu, select Accounts
- Select the Mail tab
- Highlight your Olin mail account and click Properties
- Select the Servers tab
- Make sure the My server requires authentication box is checked
- Click the OK button to save the changes.
- Click the Close button to return to the program.
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