Info Svcs

FAQ

Resources

Forms

Reference

Remote
Access

Guidelines
& Policies

Staff

Email / Spam / Viruses
Instant Messaging
Laptop Setup
Student Disk Quota
Creating Web Pages
Passwords
User Profiles
After Graduation

Outlook Web Access FAQ

Here are some of the more common questions we receive regarding Outlook Web Access.

1. Q: How do I turn on automatic spell checking?

A: Click the Options Button in the Navigation Pane (left side of browser window). Scroll down to Spelling Options and check the box for "Always check spelling before sending."

2. Q: How do I recover Deleted Items?

A: See the documentation.

3. Q: How do I create a signature?

A: See the documentation.

4. Q: How do I access a different mailbox to which I have been given access?

A: You can open specific folders by using a standard format URL. If you have access to a mailbox for a class account named CLASS1, you would open the mailbox using the URL https://mail.olin.wustl.edu/exchange/CLASS1/ and logging in when prompted. If the person with username SMITH1234 gave you permissions to read his calendar, you would use the URL https://mail.olin.wustl.edu/exchange/SMITH1234/calendar/ and login.

5. Q: How do I purge my Deleted Items folder?

A: Select the Deleted items folder and in the toolbar you will see an icon of a trash can. If you move your mouse over it, the help text "Empty Deleted Items " will appear. Click this button to empty your Deleted Items folder.

6. Q: What do all of the icons do?

A: The easiest way to find out what an icon does is to move your mouse over it. A text box will pop up, telling you what the icon does. Most of them are self-explanatory. If you really get stuck, there is a comprehensive help system accessible by clicking the Help icon in the toolbar.

7. Q: My question isn't on this list. What do I do?

A: Check with the lab consultants if you need assistance. You can always send a message to the Help Desk (helpdesk@olin.wustl.edu) as well. We'll add more questions to the list as they come up.

1.	Q: How do I turn on automatic spell checking?
	A: Click the Options Button in the Navigation Pane (left side of browser window). Scroll down to Spelling Options and check the box for "Always check spelling before sending."
2.	Q: How do I recover Deleted Items?
	A: See the documentation.
3.	Q: How do I create a signature?
	A: See the documentation.
4.	Q: How do I access a different mailbox to which I have been given access?
	A: You can open specific folders by using a standard format URL. If you have access to a mailbox for a class account named CLASS1, you would open the mailbox using the URL https://mail.olin.wustl.edu/exchange/CLASS1/ and logging in when prompted. If the person with username SMITH1234 gave you permissions to read his calendar, you would use the URL https://mail.olin.wustl.edu/exchange/SMITH1234/calendar/ and login.
5.	Q: How do I purge my Deleted Items folder?
	A: Select the Deleted items folder and in the toolbar you will see an icon of a trash can. If you move your mouse over it, the help text "Empty Deleted Items " will appear. Click this button to empty your Deleted Items folder.
6.	Q: What do all of the icons do?
	A: The easiest way to find out what an icon does is to move your mouse over it. A text box will pop up, telling you what the icon does. Most of them are self-explanatory. If you really get stuck, there is a comprehensive help system accessible by clicking the Help icon in the toolbar.
7.	Q: My question isn't on this list. What do I do?
	A: Check with the lab consultants if you need assistance. You can always send a message to the Help Desk (helpdesk@olin.wustl.edu) as well. We'll add more questions to the list as they come up.